Dispomed Ltd., located at 745 Nazaire-Laurin, Joliette (QC) Canada J6E 0L6, is responsible for the processing of personal data as outlined in this privacy statement.

Contact Information:

Website: https://nederland.dispomed.eu/

Address: 745 Nazaire-Laurin, Joliette (QC) Canada J6E 0L6

Phone: +49 174 256 1524

Jonathan Chenevert is the Data Protection Officer of Dispomed Ltd. He can be contacted via jonathanchenevert@dispomed.com or by phone at +1 450 759-9395.

Dispomed Ltd. processes your personal data because you use our services and/or because you provide these data to us yourself. Below is an overview of the personal data we process:

• First and last name
• Address details
• Phone number
• Email address
• IP address
• Location data
• Data about your activities on our website
• Internet browser and device type

Our website and/or service does not intend to collect data about visitors under the age of 16 without consent from parents or guardians. However, we cannot verify if a visitor is over 16 years old. We encourage parents to be involved in their children's online activities to prevent the collection of data about children without parental consent. If you believe that we have collected personal information about a minor without consent, please contact us at alexandraberends@dispomed.com, and we will remove this information.

Dispomed Ltd. processes your personal data for the following purposes:

• Sending our newsletter and/or promotional materials
• Contacting you by phone or email when necessary to perform our services

Dispomed Ltd. retains your personal data no longer than strictly necessary to achieve the purposes for which your data are collected. We apply the following retention periods for the following categories of personal data: 2 years

Dispomed Ltd. only shares personal data with third parties when necessary for the execution of our agreement with you or to comply with a legal obligation.

Dispomed Ltd. uses functional, analytical, and tracking cookies on this website. A cookie is a small text file that is stored in your browser upon the first visit to this website on your computer, tablet, or smartphone. Dispomed Ltd. uses cookies for purely technical functionality to ensure the website works properly and remembers your preferences, for example. These cookies are also used to optimize the website's performance. Additionally, we place cookies that track your browsing behavior to offer customized content and advertisements.

During your first visit to our website, we informed you about these cookies and requested your consent to place them. You can opt out of cookies by adjusting your internet browser settings to no longer store cookies. Furthermore, you can delete any previously stored information through your browser settings. For further explanation, see: https://allaboutcookies.org/what-is-a-cookie.

Third parties also place cookies on this website, such as advertisers and/or social media companies. Below is an overview:

Cookie Name: __cf_bm

Function: This cookie is used to distinguish between humans and bots, which is beneficial for the website to generate valid reports on its usage.

Retention Period: 30 minutes

Cookie Name: cf_clearance

Function: This cookie is used by the CloudFlare service to identify trusted web traffic and to alleviate any security restrictions based on the visitor's IP address. It is essential for supporting the security features of a website and for providing protection against malicious visitors.

Retention Period: 1 year

Cookie Name: _ga_GNPE8VP5Z6

Function: This cookie is used by Google Analytics to track session status.

Retention Period: 1 year 1 month

Cookie Name: _ga

Function: This cookie name is associated with Google Universal Analytics, an important update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request on a site and used to calculate visitor, session, and campaign data for the site's analytics reports.

Retention Period: 1 year 1 month

Cookie Name: instap-spses.8b1a

Retention Period: 30 minutes

Cookie Name: instap-spid.8b1a

Retention Period: 1 year 1 month

You have the right to access, correct, or delete your personal data held by Dispomed Ltd. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by Dispomed Ltd., and you have the right to data portability. This means you can request us to send the personal data we hold about you in a computer file to you or another organization you specify.

You can send a request for access, correction, deletion, data transfer of your personal data, or request to withdraw your consent or object to the processing of your personal data to alexandraberends@dispomed.com. To ensure that the request for access is made by you, we ask you to include a copy of your identity document with the request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Dispomed Ltd. also wants to inform you that you have the right to lodge a complaint with the national supervisory authority.

Dispomed Ltd. takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not properly secured or if there are indications of misuse, please contact our customer service or email us at alexandraberends@dispomed.com.

Dispomed Ltd.
745 Nazaire-Laurin, Joliette (QC)

Canada J6E 0L6

info@dispomed.com

1 (450) 759-9395

Melissa Lachapelle

melissalachapelle@dispomed.com

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